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Student Satisfaction Survey

ADOM Academy is committed to continuously evaluating and improving the services and support provided to our students. This survey asks about your experience with non-academic student services and institutional operations, including communication, administration, student support, facilities, technology, career services, and the overall student experience. Your responses will be reviewed as part of ADOM Academy's institutional effectiveness and continuous improvement process. Please answer each question based on your experience at ADOM Academy.

Rating Scale: 5- Strongly Agree. 4- Agree. 3- Neutral. 2- Disagree. 1- Strongly Disagree.

ADMINISTRATION & COMMUNICATION

1. ADOM Academy provides important institutional information in a clear and timely manner.
2. I know who to contact when I have an administrative question or concern.
3. ADOM Academy administrators and staff are accessible when I need assistance.
4. My administrative questions and concerns are addressed within a reasonable period of time.
5. School policies, procedures, requirements, and expectations are communicated clearly.

STUDENT SERVICES & SUPPORT

6. I know where to go for assistance when I need student support.
7. ADOM Academy staff make reasonable efforts to assist students who need additional support.
8. I know how to request tutoring or additional educational support when needed.
9. I have been treated professionally and respectfully by ADOM Academy administrative staff.
10. I know how to submit a complaint or grievance if I have a concern.
11. I believe student questions and concerns are taken seriously.

CAREER & PROFESSIONAL DEVELOPMENT

12. ADOM Academy has provided information about employment opportunities in the profession.
13. I know how to access ADOM Academy's career placement assistance.
14. I have received useful information or guidance about preparing for employment.
15. I have received information about professional credentialing examinations relevant to my field.
16. ADOM Academy's facilities provide an appropriate environment for learning.
17. Equipment and student learning resources are available when needed.
18. ADOM Academy's facilities are appropriately maintained.
19. I feel that the institutional environment supports student success.

TECHNOLOGY & BLENDED EDUCATION

20. I am able to access the ADOM Academy student portal and online resources when needed.
21. Instructions for accessing and using ADOM Academy's online resources are clear.
21. Instructions for accessing and using ADOM Academy's online resources are clear.
22. I know where to obtain assistance if I experience a technology-related problem.
23. Information about schedules and significant schedule changes is communicated appropriately.
24. I have appropriate access to student services whether I am participating on-site or online.
25. ADOM Academy provides appropriate institutional support for students participating in blended education.

OVERALL INSTITUTIONAL SATISFACTION

26. Overall, I am satisfied with the administrative services provided by ADOM Academy.
27. Overall, I am satisfied with the student services provided by ADOM Academy.
28. Overall, I am satisfied with ADOM Academy 's institutional operations.
29. ADOM Academy provides an institutional environment that supports my success as a student.

Thank you for taking the time to provide your feedback. Your responses are an important part of ADOM Academy's ongoing institutional evaluation and continuous improvement process.

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